Bank of America has embedded generative AI into EricaAssist, speeding agent workflows, cutting handling times and reshaping customer service for 18,000 call staff.
Bank of America embeds generative AI into EricaAssist to transform customer service Read More »
H1 2026: AI-native fintech deals and funding surge while non-AI investment falls. Key data, definitions, and strategic implications for founders and investors.
AI-Native or Bust: European Fintech Funding Shifts Read More »
A concise guide for banking leaders on how agentic and generative AI are remaking fraud, payments, engineering and operations, plus the foundations for scaling safely.
Core AI Transformations Reshaping Banking Operations Read More »
EU AI Act and US policy shifts are changing risk, compliance and product strategy for finance and fintech. Practical steps for AI teams and investors.
How AI Regulation Will Reshape Finance: EU Rules, US Guidance and Practical Steps Read More »
Despite AI sector volatility, post-2008 reforms and stricter underwriting mean US banks have limited direct exposure to risky AI data center debt.
Why US Banks Are Resilient to an AI Data Center Downturn Read More »
AI is refining underwriting and pricing in insurance, not dismantling risk pooling. Learn why data limits and claim randomness keep pooling central while AI improves market fairness.
AI and Insurance Risk Pooling: Evolution, Not Revolution Read More »
A concise executive guide to how AI transforms banking: customer experience, risk, operations, ethics, and the near-term trends leaders must prioritize.
How AI Is Reshaping Modern Banking: A Strategic Guide for Executives Read More »
How AI reshapes UK insurance decisions: potential to close the protection gap and the risks of AI-driven misinformation. A balanced guide for insurers and advisers.
AI’s Double-Edged Sword in Insurance: Informed Customers vs. Misinformation Risks Read More »
AI speeds code creation but shifts the battleground to proving software is trustworthy and compliant. A strategic guide for banking leaders on build, buy, or buy-and-extend.
AI Transforms Banking Software: Why Trust Now Trumps Code Read More »
A concise insider analysis of the UK’s AI adoption plan for financial services, its impact on fintech investment, regulation, and practical adoption challenges.
UK’s Financial Services AI Adoption Plan: What Fintech Leaders Must Know Read More »
